Employment Opportunities

  • Museum Educator
  • Human Resources Manager
  • Security Guard
  • Visitor Services Supervisor

  • Museum Educator
    The Museum seeks well-spoken and outgoing individuals with excellent customer service skills, who enjoy working with children and teens, to join its Education department. Museum Educators work between 8-20 hours per week from Wednesday to Sunday, mornings and afternoons. Hours are flexible, and may vary from week to week. This is a temporary non-exempt position.

    Museum Educators report to the Deputy Director for Education and Visitor Experience.

    • Deliver education programs including guided tours, workshops, and screening programs to student groups of all needs and abilities, grades 4 through college, as well as adults and senior citizens.
    • Provide excellent customer service and ensure a positive museum-going experiences for all visitors.
    • Facilitiate weekend/holiday family workshops and Moving Image Studio (drop-in workshop) activities.
    • Facilitate birthday parties for children.
    • Attend regular meetings of the Education department.
    • Additional responsibilities may include assisting Museum instructors with after-school courses, both on-site and off-site; assisting at special events; and serving as a Museum representative for various off-site activities as needed.
    • Other administrative duties as assigned
    • Undergraduate work or degree in film, media studies, history, education, or related field
    • Previous experience working with young people strongly preferred
    • Previous experience with object-based and inquiry-based learning is a plus
    • A friendly, courteous, and visitor-focused demeanor
    • Working knowledge of film/media history and/or film/video production, animation, or digital media production a plus
    • Available a minimum of two weekday mornings (Wednesday, Thursday, and/or Friday) per week

    To apply please submit the following documents as PDFs to educationhr@movingimage.us with “Museum Educator” as the subject.
    1. A cover letter, indicating days/times of availability.
    2. A resume.
    Deadline: Applications must be received by August 15, 2014

    Review of applications will begin on August 15. The Museum is unable to confirm the receipt or provide an update regarding the status of individual applications. The start date is on or around October 1.

    No faxes or phone calls please.

    Museum of the Moving Image is an equal opportunity employer and encourages qualified candidates from all backgrounds to apply.

    Human Resources Manager
    Museum of the Moving Image seeks an experienced human resources professional to join its administrative staff as Human Resources Manager. The Human Resources Manager is responsible for planning, coordinating and implementing human resources policies and procedures to ensure compliance with legal requirements and best employment practices. This is a part-time position, approximately 16-20 hours per week.

    The Human Resources Manager reports to the Deputy Director for Administration and Chief Financial Officer.

    • Recommend, develop, and implement all personnel policies and procedures. Ensure compliance with key legislation: ADAAA, FMLA, HIPAA, COBRA, EEO, ERISA, Workers Comp., etc.
    • Proactively advise managers on best personnel management practices and on implementation of policies and procedures.
    • Oversee and manage all employment procedures, including job description drafting and approval, requests for new hires, departmental recruiting efforts, security checks, reference checks, new employee orientation, and termination procedures.
    • Develop and implement annual staff performance evaluation system. Train all staff to use the system, and manage the system to ensure it remains an effective tool to improve communication and performance.
    • Maintain personnel files—both computerized and hard-copy.
    • Oversee benefits administration; recommend modifications to existing plans plus additional options; negotiate with benefits providers. This includes major medical, dental, transit, disability, and pension plans.
    • Maintain and revise the MMI Employee Handbook as needed, to be current with approved policies and procedures.
    • Provide guidance to managers and staff on all personnel issues that arise. Assist with disciplinary matters.
    • Identify training needs and recommend cost-effective options.
    • Work with Associate Director of Finance responsible for overseeing payroll.
    • Other duties as may be assigned.
    • Bachelor’s degree with major course work in human resources, or related concentrations; or equivalent combination of training and experience.
    • At least five years non-profit management experience with at least three years as a senior human resources manager, preferably in a cultural institution.
    • Excellent written, verbal, organizational, people and planning skills; ability to work effectively both as a leader and a team player; ability to motivate and train staff; competent user of software applications to organize data and communicate, including Microsoft Word, Excel, and Power Point.

    To apply please submit cover letter and resume to rwayne@movingimage.us with “HR Manager” as the subject.

    No faxes or phone calls please.

    Museum of the Moving Image is an equal opportunity employer and encourages qualified candidates from all backgrounds to apply.

    Security Guard
    Museum of the Moving Image, seeks a motivated, New York State licensed Part-Time Security Guard for this dynamic, recently renovated and expanded cultural institution.

    • Patrolling assigned areas within the Museum to protect property as well as staff and visitors
    • Provide information and assistance to visitors and staff
    • Respond to emergency situations quickly and efficiently, within established guidlines. Assist in building evacuation in the event of an emergency (i.e., fire alarm), ensuring visitors/staff are out of harm's way as quickly as possible
    • Provide secure escort when required, including assisting individuals with disabilities to designated areas
    • Provide information and assistance to visitors and staff
    • Report incidents and safety/security issues
    • Prepare all required routine and emergency reports in timely manner, ensuring accuracy of information, including written logbook and incident reports
    • Maintain professional appearance while on duty
    • Other tasks as assigned
    • Current NYS security license
    • NYFD Fire Guard Certificate of Fitness and CPR/First Aid Training Preferred
    • Must speak English and possess superb verbal communication, and writing skills
    • Excellent personal appearance and general demeanor
    • Demonstrated ability to interact in a professional manner with members of the public
    Work schedule will vary. Must be flexible. Evening, weekend, and holiday availability is a must. Prior museum/cultural institution experience is a plus.

    To apply please submit cover letter and resume to Securityhr@movingimage.us No faxes or phone calls please.

    The Museum of the Moving Image is an equal opportunity employer and encourages qualified candidates from all backgrounds to apply.

    Visitor Services Supervisor
    The Visitor Services Supervisor assists in overseeing the day-to-day operations of the admissions desk and store. The primary responsibilities of the Visitor Services Supervisor include opening and closing the Museum's admissions desk and store, providing assistance to the Managers, and supervising the part-time Visitor Services personnel while ensuring the smooth operation of all admissions, store, and visitor experience responsibilities.

    • Deliver proactive visitor service in a professional and welcoming manner.
    • Perform opening/closing procedures and cash reconciliations; adhering to policies and procedures.
    • Cross train in the following areas of the Visitor Services Department: admissions (including coat-check) and store.
    • • Provide coordination and leadership for all aspects of Visitor Services including, admissions desk and retail store operation ensuring that all duties in these areas are being completed in a timely and effective manner.
    • Respond promptly to internal and external (email, phone) customer needs.
    • Provide feedback regarding visitors’ concerns.
    • Act as a backup supervisor for Managers and supervise Visitor Services Associates, volunteers and interns.
    • Act as point person for troubleshooting, customer service issues, daily reporting, and daily operational needs.
    • Process payment at registers, including ticket sales, group payments, memberships and store sales.
    • Record and tabulate attendance and other reporting, as needed.
    • Maintain the proper display of goods and supplies in the store and admissions areas ensuring that they comply with quality standards.
    • Perform other administrative and operational duties as assigned.
    • Two to three years supervisory experience in admissions/box office environment is required; a museum setting or a cultural attraction is highly preferred.
    • Cash management skills required.
    • Excellent verbal and written communication skills and ability to impart Museum policies to visitors with accuracy and grace.
    • Willingness to work independently and as a team.
    • Proven ability working with the public in a friendly and professional manner with a customer-focused approach.
    • Outgoing, reliable, dependable and a quick-learner.
    • Ability to handle multiple duties under pressure while maintaining professionalism.
    • New York City tourism knowledge and foreign language skills desirable.
    • AA degree required. Bachelor’s degree preferred.
    • Working knowledge of Altru and QuickBooks POS or other POS and ticketing software is required.
    • Proficiency with Microsoft Office (Word, Excel and Outlook).
    • The work schedule is – two weekdays and one weekend day and includes evenings, holidays and special events.
      Museum Requirements:
    • Safety and Security: All employees are required to adhere to all museum safety and security standards.
    • Attendance and Appearance: All employees are required to adhere to the standard operating procedures regarding attendance and dress code policies as it relates to individual job functionality.
    • Museum Team Partnership: All employees are focused on supporting each other in an effort to complete our mission.
    Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. The noise level in the work environment is usually moderate.

    To apply please submit cover letter and resume to guestserviceshr@movingimage.us No faxes or phone calls please.

    The Museum of the Moving Image is an equal opportunity employer and encourages qualified candidates from all backgrounds to apply.