Employment Opportunities

  • Cafe Associate
  • Visitor Services Associate
  • Part-Time Visitor Services Supervisor
  • Part-Time Security Guard


  • Cafe Associate
    The Café Associate is a supporting position in the Museum’s Café. The Café Associate completes general café tasks including, but not limited to, serving customers and employees, general cleaning duties, restocking of food items and supplies and cash reconciliation.

      Responsibilities:
    • Fill food and drink orders that involve light food preparation, coffee, tea and espresso service.
    • Restock drink cooler, snack items and food implements in both the café and storage areas.
    • Provide consistent quality offerings through the proper preparation and display of products.
    • Maintain cleanliness and organization of assigned work areas.
    • Adhere to daily checklists and update associate logs.
    • Stock shelves or process deliveries, following departmental inventory control procedures.
    • Adhere to local, state, and federal cleanliness, food handling, and food storage procedures.
    • Remove debris, wiping down tables and empting trash receptacles in restaurant seating area.
    • Collect payment for items, adhering to all cash handling and inventory policies and procedures.
    • Perform café opening/closing procedures and cash reconciliations.
    • Complete additional assignments and assist others on the Visitor Services team as required.

      Qualifications:
    • NYC Qualifying Food Protection Certificate mandatory.
    • Espresso machine expertise is highly desirable.
    • Cash handling is a must (This is not a cashier position). Knowledge of POS strongly preferred.
    • 2 years prior café/bakery experience required.
    • Strong customer service skills.
    • Proactive and outgoing nature.
    • Reliable and dependable.
    • Ability to frequently lift, push, and carry objects of moderate weight.
    • This is a part-time position with shifts on Thursday, Friday and Sunday.


    To apply please submit cover letter and resume to guestserviceshr@movingimage.us with “Cafe Associate” as the subject. No faxes or phone calls please.

    Museum of the Moving Image is an equal opportunity employer and encourages qualified candidates from all backgrounds to apply.



    Visitor Services Associate
    Museum of the Moving Image seeks a well-spoken, detail-oriented individual with admissions and retail experience to join its Visitor Services Department. The Visitor Services Associate provides high quality customer service, conducts sales of admissions, memberships and store merchandise and imparts museum information to the public.

      Responsibilities:
    • Providing exceptional customer service to museum visitors at the museum’s admission desk and in the Moving Image store.
    • Processing admission ticket sales and store purchases.
    • Assisting all visitors and members of the museum with their ticketing and other needs, including general admission, screenings, and other events.
    • Responding to visitor inquires via phone and email.
    • Assisting visitors with coat/bag check.
    • Completing daily opening/closing procedures.
    • Maintaining merchandise displays and store appearance; assist in ensuring the selling floor is fully stocked.
    • Tagging and replenishing merchandise and cleaning in the store and storage areas.
    • Participate in year-end inventory and cycle counts.
    • Perform other duties within the Visitor Services department, as needed.
    • Complete additional assignments and assist others on the Visitor Services team as required.

      Qualifications:
    • Excellent communication skills. Ability to interface effectively with the public on a daily basis.
    • Willingness to adjust to daily operational needs.
    • Outgoing, professional, reliable and hardworking.
    • At least two years customer service experience in admissions or in a retail store environment is required; a museum setting or a cultural attraction is preferred.
    • Cash management skills required.
    • Knowledge of QuickBooks Point of Sale and Altru ticketing systems highly desirable.
    • Work schedule includes weekends and additional hours as needed for special events, exhibitions and holidays; not to exceed 20 hours per week. Please indicate availability in your cover letter.

      Museum Requirements:
    • Safety and Security: All MMI employees are required to adhere to all museum safety and security standards.
    • Attendance and Appearance: All MMI employees are required to adhere to the standard operating procedures regarding attendance and dress code policies as it relates to individual job functionality.
    • Museum Team Partnership: All MMI employees are focused on supporting each other in an effort to complete our mission.

    Physical Demands of Work Environment:
    The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. The noise level in the work environment is usually moderate.


    To apply please submit cover letter and resume to guestserviceshr@movingimage.us with “Visitor Services Associate” as the subject. No faxes or phone calls please.

    Museum of the Moving Image is an equal opportunity employer and encourages qualified candidates from all backgrounds to apply.



    Part-Time Visitor Services Supervisor
    The Visitor Services Supervisor assists in overseeing the day-to-day operations of the admissions desk and store. The primary responsibilities of the Visitor Services Supervisor include opening and closing the Museum’s admissions desk and store, providing assistance to the Managers, and supervising the part-time Visitor Services personnel while ensuring the smooth operation of all admissions, store and visitor experience responsibilities.

      Responsibilities:
    • Deliver proactive visitor service in a professional and welcoming manner.
    • Perform opening/closing procedures and cash reconciliations; adhering to policies and procedures.
    • Cross train in the following areas of the Visitor Services Department: admissions (including coat-check) and store.
    • Provide coordination and leadership for all aspects of Visitor Services, including admissions desk and retail store operation ensuring that all duties in these areas are being completed in a timely and effective manner.
    • Respond promptly to internal and external (email, phone) customer needs.
    • Provide feedback regarding visitors’ concerns.
    • Act as a backup supervisor for Managers and supervise Visitor Services Associates, volunteers and interns.
    • Act as point person for troubleshooting, customer service issues, daily reporting, and daily operational needs.
    • Process payment at registers, including ticket sales, group payments, memberships and store sales.
    • Record and tabulate attendance and other reporting, as needed.
    • Maintain the proper display of goods and supplies in the store and admissions areas ensuring that they comply with quality standards.
    • Perform other administrative and operational duties as assigned.

      Qualifications:
    • Two to three years supervisory experience in admissions/box office environment is required; a museum setting or a cultural attraction is highly preferred.
    • Cash management skills required.
    • Excellent verbal and written communication skills and ability to impart Museum policies to visitors with accuracy and grace.
    • Willingness to work independently and as a team.
    • Proven ability working with the public in a friendly and professional manner with a customer-focused approach.
    • Outgoing, reliable, dependable and a quick-learner.
    • Ability to handle multiple duties under pressure while maintaining professionalism.
    • New York City tourism knowledge and foreign language skills desirable.
    • AA degree required. Bachelor’s degree preferred.
    • Working knowledge of Altru and QuickBooks POS or other POS and ticketing software is required.
    • Proficiency with Microsoft Office (Word, Excel and Outlook).
    • The work schedule is – two weekdays and one weekend day and includes evenings, holidays and special events.

      Museum Requirements:
    • Safety and Security: All MMI employees are required to adhere to all museum safety and security standards.
    • Attendance and Appearance: All MMI employees are required to adhere to the standard operating procedures regarding attendance and dress code policies as it relates to individual job functionality.
    • Museum Team Partnership: All MMI employees are focused on supporting each other in an effort to complete our mission.

    Physical Demands of Work Environment:
    The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. The noise level in the work environment is usually moderate.

    To apply please submit cover letter and resume to guestserviceshr@movingimage.us with “Visitor Services Supervisor” as the subject. No faxes or phone calls please.

    Museum of the Moving Image is an equal opportunity employer and encourages qualified candidates from all backgrounds to apply.



    Part-Time Security Guard
    Museum of the Moving Image, located in Astoria, New York, seeks a motivated, licensed Part-Time Security Guard for this dynamic, newly renovated and expanded cultural institution.

      Responsibilities:
    • Patrolling assigned areas within the Museum to protect property as well as staff and visitors
    • Responding to emergency situations quickly and efficiently, within established guidelines
    • Providing information and assistance to visitors and staff
    • Reporting incidents and safety/security issues
    • Other tasks as assigned

      Qualifications:
    • Current NYS security license
    • NYFD Fire Guard Certificate of Fitness and CPR/First Aid Training preferred
    • Must speak English and possess superb verbal communication and writing skills
    • Excellent personal appearance and general demeanor
    • Demonstrate ability to interact in a professional manner with members of the public
    • Work schedule will vary, so flexibility is required
    • Must be available to work evenings, weekends, and holidays as needed
    • Prior museum/cultural institution experience is a plus


    To apply please submit cover letter and resume to securityhr@movingimage.us with “Part-Time Security Guard” as the subject. No faxes or phone calls please.

    Museum of the Moving Image is an equal opportunity employer and encourages qualified candidates from all backgrounds to apply.