Employment Opportunities

Part-time Visitor Services Supervisor
The Visitor Services Supervisor assists in overseeing the day-to-day operations of the admissions desk and store. The primary responsibilities of the Visitor Services Supervisor include opening and closing the Museum’s admissions desk and store, providing assistance to the Managers, and supervising the part-time Visitor Services personnel while ensuring the smooth operation of all admissions, store and visitor experience responsibilities. This is a part-time, non-exempt position. The Visitor Services Supervisor reports to the Retail Manager.

  • Deliver proactive visitor service in a professional and welcoming manner.
  • Perform opening/closing procedures and cash reconciliations; adhering to policies and procedures.
  • Cross train in the following areas of the Visitor Services Department: admissions (including coat-check) and store.
  • Provide coordination and leadership for all aspects of Visitor Services, including admissions desk and retail store operation ensuring that all duties in these areas are being completed in a timely and effective manner.
  • Respond promptly to internal and external (email, phone) customer needs.
  • Provide feedback regarding visitors’ concerns.
  • Act as a backup supervisor for Managers and supervise Visitor Services Associates, volunteers and interns.
  • Act as point person for troubleshooting, customer service issues, daily reporting, and daily operational needs.
  • Process payment at registers, including ticket sales, group payments, memberships and store sales.
  • Record and tabulate attendance and other reporting, as needed.
  • Maintain the proper display of goods and supplies in the store and admissions areas ensuring that they comply with quality standards.
  • Perform other administrative and operational duties as assigned.

  • Two to three years supervisory experience in admissions/box office environment is required; a museum setting or a cultural attraction is highly preferred.
  • Cash management skills required.
  • Excellent verbal and written communication skills and ability to impart Museum policies to visitors with accuracy and grace.
  • Willingness to work independently and as a team.
  • Proven ability working with the public in a friendly and professional manner with a customer-focused approach.
  • Outgoing, reliable, dependable and a quick-learner.
  • Ability to handle multiple duties under pressure while maintaining professionalism.
  • New York City tourism knowledge and foreign language skills desirable.
  • AA degree required. Bachelor’s degree preferred.
  • Working knowledge of Altru and QuickBooks POS or other POS and ticketing software is required.
  • Proficiency with Microsoft Office (Word, Excel and Outlook).

To apply please submit a resume and cover letter as PDFs to guestserviceshr@movingimage.us. The Museum is unable to confirm the receipt or provide an update regarding the status of individual applications. No faxes or phone calls please.

Museum of the Moving Image is an equal opportunity employer and encourages qualified candidates from all backgrounds to apply.

Security Guard
Museum of the Moving Image, located in Astoria, New York, seeks a motivated, licensed Full-Time Security Guard for this dynamic, newly renovated and expanded cultural institution.

  • Patrolling assigned areas within the Museum to protect property as well as staff and visitors
  • Responding to emergency situations quickly and efficiently, within established guidelines
  • Providing information and assistance to visitors and staff
  • Reporting incidents and safety/security issues
  • Other tasks as assigned

  • Current NYS security license
  • NYFD Fire Guard Certificate of Fitness and CPR/First Aid Training preferred
  • Must speak English and possess superb verbal communication and writing skills
  • Excellent personal appearance and general demeanor
  • Demonstrate ability to interact in a professional manner with members of the public

Work schedule will vary. Must be flexible. Evening, weekend, and holiday availability is a must. Prior museum/cultural institution experience is a plus.‚Äč

To apply please submit cover letter and resume to securityhr@movingimage.us. No faxes or phone calls please.

Museum of the Moving Image is an equal opportunity employer and encourages qualified candidates from all backgrounds to apply.

Associate Manager of Exhibitions and Online Projects
This position reports to the Deputy Director for Operations, Exhibitions, and Design (Deputy Director), and is responsible for managing the planning, development, and implementation of all changing exhibitions and installations, as well as ongoing management of the Museum’s core exhibition, Behind the Screen. This position also manages content updates to the Museum's website and other special projects.

    Duties include:
  • Coordination of all practical arrangements for each exhibition, including artist/curator agreements, development of exhibition floor plans and elevations, sourcing and acquiring estimates, acquisition and maintenance of supplies including any AV equipment or other digitally-based assets, travel and accommodation of exhibition partners, photography, press previews, opening reception, and exhibition-based member events
  • Working closely with the Chief Registrar on arrangements for shipping and any conservation, framing, or other object preparation required for exhibition
  • Working closely with Deputy Director to maintain exhibition schedules and budgets
  • Working closely with Assistant for Graphic Design and Production to manage production of exhibition-related graphics and publications
  • Ensuring that relevant staff members are informed of specific needs and activities required, and that all museum staff are properly informed of relevant activities happening during exhibition development, installation, and opening events
  • Liaising with external partners, artists, and curators
  • Liaising with publicity and marketing individuals for all exhibitions and online publications
  • Production of reports and presentations when required
  • Assisting with funding and grant proposals when required
  • Managing logistics of special projects, including one-time events
    Duties related to the Museum's website include:
  • Working with the Museum’s Marketing and Public Relations team to assure accuracy and timeliness of postings to the Museum’s website, including information about the Museum’s film programs, exhibitions, and special events
  • Overseeing production of new, and redesign of existing, online publications
  • Managing website upgrades or web development projects when required

  • Education, Experience, and Qualifications Required:
    Undergraduate degree and a minimum of 3 years experience in a related field; knowledge of related software, such as such InDesign, Photoshop, Illustrator, After Effects, Word, Excel, Power Point, Acrobat, Flash, and HTML. Experience with CAD software (Vectorworks) would be a plus. Excellent interpersonal skills with ability to collaborate in a team context, and to simultaneously manage multiple projects with individual set schedules.

To apply, please submit a resume and cover letter to assocmanagerexhibits@movingimage.us. No telephone calls or faxes will be accepted.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

The Museum of the Moving Image is an Equal Opportunity Employer does not discriminate against any employee or applicant for employment on the basis of race, national origin, sex, marital status, sexual orientation, age, disability, religion, veteran status, or any other characteristic protected by federal, state or local law.

After-School Animation Instructor
Museum of the Moving Image seeks well-spoken, outgoing instructors to teach twenty-week after-school animation courses for middle-school students. Programs run from January through June. Workshops focus on stop-motion animation. After-School Animation Instructors will teach off-site at the Museum’s partner schools. Classes meet for approximately two hours once a week, on Mondays-Thursdays (based on school schedule). Instructors are responsible for developing weekly lesson plans based upon the Museum’s curriculum. This is a temporary non-exempt position. After-School Animation Instructors report to the Deputy Director for Education & Visitor Experience.

  • Collaborate on the curriculum development for all sessions;
  • Develop comprehensive lesson plans each week, to be approved by the Deputy Director for Education & Visitor Experience;
  • Teach all program sessions with assistance from a Museum Educator;
  • Prepare and present student work at culminating screening event.

  • Qualifications:
    • Experience teaching middle-school students; experience in the after-school setting or other informal learning setting is a plus.
    • Undergraduate degree in related field. Graduate degree preferred.
    • Working knowledge of film/video production and animation.
    • Excellent speaking skills.
    • Willing to travel to off-site school locations.

    The start date for this position is on or around December 15th 2015.

    To apply please submit cover letter (including days of availability) and resume to educationhr@movingimage.us with “After School Animation Instructor” as the subject. The Museum will contact qualified candidates for interviews. The Museum is unable to confirm the receipt or provide an update regarding the status of individual applications. No faxes or phone calls please.

    Museum of the Moving Image is an equal opportunity employer and encourages qualified candidates from all backgrounds to apply.