Employment Opportunities

  • Part-Time Visitor Services Supervisor
  • Part-Time Security Guard
  • Summer Media Camp Instructors


  • Part-Time Visitor Services Supervisor
    The Visitor Services Supervisor assists in overseeing the day-to-day operations of the admissions desk and store. The primary responsibilities of the Visitor Services Supervisor include opening and closing the Museum’s admissions desk and store, providing assistance to the Managers, and supervising the part-time Visitor Services personnel while ensuring the smooth operation of all admissions, store and visitor experience responsibilities.

      Responsibilities:
    • Deliver proactive visitor service in a professional and welcoming manner.
    • Perform opening/closing procedures and cash reconciliations; adhering to policies and procedures.
    • Cross train in the following areas of the Visitor Services Department: admissions (including coat-check) and store.
    • Provide coordination and leadership for all aspects of Visitor Services, including admissions desk and retail store operation ensuring that all duties in these areas are being completed in a timely and effective manner.
    • Respond promptly to internal and external (email, phone) customer needs.
    • Provide feedback regarding visitors’ concerns.
    • Act as a backup supervisor for Managers and supervise Visitor Services Associates, volunteers and interns.
    • Act as point person for troubleshooting, customer service issues, daily reporting, and daily operational needs.
    • Process payment at registers, including ticket sales, group payments, memberships and store sales.
    • Record and tabulate attendance and other reporting, as needed.
    • Maintain the proper display of goods and supplies in the store and admissions areas ensuring that they comply with quality standards.
    • Perform other administrative and operational duties as assigned.

      Qualifications:
    • Two to three years supervisory experience in admissions/box office environment is required; a museum setting or a cultural attraction is highly preferred.
    • Cash management skills required.
    • Excellent verbal and written communication skills and ability to impart Museum policies to visitors with accuracy and grace.
    • Willingness to work independently and as a team.
    • Proven ability working with the public in a friendly and professional manner with a customer-focused approach.
    • Outgoing, reliable, dependable and a quick-learner.
    • Ability to handle multiple duties under pressure while maintaining professionalism.
    • New York City tourism knowledge and foreign language skills desirable.
    • AA degree required. Bachelor’s degree preferred.
    • Working knowledge of Altru and QuickBooks POS or other POS and ticketing software is required.
    • Proficiency with Microsoft Office (Word, Excel and Outlook).
    • The work schedule is – two weekdays and one weekend day and includes evenings, holidays and special events.

      Museum Requirements:
    • Safety and Security: All MMI employees are required to adhere to all museum safety and security standards.
    • Attendance and Appearance: All MMI employees are required to adhere to the standard operating procedures regarding attendance and dress code policies as it relates to individual job functionality.
    • Museum Team Partnership: All MMI employees are focused on supporting each other in an effort to complete our mission.

    Physical Demands of Work Environment:
    The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. The noise level in the work environment is usually moderate.

    To apply please submit cover letter and resume to guestserviceshr@movingimage.us with “Visitor Services Supervisor” as the subject. No faxes or phone calls please.

    Museum of the Moving Image is an equal opportunity employer and encourages qualified candidates from all backgrounds to apply.



    Part-Time Security Guard
    Museum of the Moving Image, located in Astoria, New York, seeks a motivated, licensed Part-Time Security Guard for this dynamic, newly renovated and expanded cultural institution.

      Responsibilities:
    • Patrolling assigned areas within the Museum to protect property as well as staff and visitors
    • Responding to emergency situations quickly and efficiently, within established guidelines
    • Providing information and assistance to visitors and staff
    • Reporting incidents and safety/security issues
    • Other tasks as assigned

      Qualifications:
    • Current NYS security license
    • NYFD Fire Guard Certificate of Fitness and CPR/First Aid Training preferred
    • Must speak English and possess superb verbal communication and writing skills
    • Excellent personal appearance and general demeanor
    • Demonstrate ability to interact in a professional manner with members of the public
    • Work schedule will vary, so flexibility is required
    • Must be available to work evenings, weekends, and holidays as needed
    • Prior museum/cultural institution experience is a plus


    To apply please submit cover letter and resume to securityhr@movingimage.us with “Part-Time Security Guard” as the subject. No faxes or phone calls please.

    Museum of the Moving Image is an equal opportunity employer and encourages qualified candidates from all backgrounds to apply.



    Summer Media Camp Instructors
    Museum of the Moving Image seeks well-spoken, outgoing instructors to teach week-long courses as part of the Museum’s Summer Media Camp. Subjects include movie-making, 2D stop motion animation, claymation, video game design and televised puppetry. There are several positions to be filled; applicants may apply to teach multiple weeks based on subject area expertise. Programs run July 20th-August 28th; an outline of subject areas by week is included below. Campers range in age from 8 to 13 years, and may be broken down into smaller groups based on age depending on the week, subject, and location. Summer Media Camp meets Monday through Friday, either onsite at the Museum or offsite at a partnering site in Brooklyn. Instructors are responsible for developing daily lesson plans and activities based upon the Museum’s curriculum. This is a temporary non-exempt position. Summer Media Camp Instructors report to the Deputy Director for Education & Visitor Experience.

      Responsibilities:
    • Collaborate on curriculum development for all sessions;
    • Develop comprehensive lesson plans for each day of Summer Media Camp, to be approved by the Deputy Director for Education & Visitor Experience;
    • Teach all program sessions with assistance from a Museum Educator;
    • Assist with supervision of teen interns, when relevant;
    • Ensure smooth operation of camp activities (such as lunch and outdoor play time) and safety of fifteen campers;
    • Maintain clean and orderly workspace and materials;
    • Prepare and present campers' work at culminating events.

      Qualifications:
    • Undergraduate degree in related field. Graduate degree preferred.
    • Working knowledge of relevant equipment and software.
    • Experience teaching upper elementary school and middle school students.
    • Experience teaching in summer, after school, or other informal learning environments is a plus.
    • Must be available for dates as outlined.

    July 20-24
    Video Game Design

    July 20-24
    2D Stop Motion Animation

    July 27-31
    Video Game Design

    August 3-7
    Movie-making

    August 10-14
    Video Game Design

    August 17-21
    Video Game Design

    August 24-28
    Televised Puppetry

    To apply please submit cover letter and resume to educationhr@movingimage.us with “Summer Media Camp Instructor” as the subject. Please indicate which subject(s) and/or week(s) you are applying for. No faxes or phone calls please.

    Museum of the Moving Image is an equal opportunity employer and encourages qualified candidates from all backgrounds to apply.